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Blog Case Studies
I liked the Georgia State subject area blogs (although on first glance it's difficult to see how they organized it), and I was thinking of the potential of libraries using blogs to evaluate their materials. I can see that this idea might sound disastrous because it might solicit negative feedback that would harm the reputation of the library.
Nevertheless, when I was reading the subject area blogs I thought it could be useful to list the new resources being offered but also ask for feedback or experiences the patrons had using the new materials. Is there a problem using it that everyone seems to be having when they are using it? Or, do they think its a great resource and the library should have more like it? I read the most recent entries of the subject area blogs and I didn't notice anyone making comments on them.
I also noticed that the Madison-Jefferson library's blogs did get a fair number of comments, but one of the comments was actually a question (from a couple of months ago) that no one replied to! I guess this stresses the importance of librarians to not only publish posts, but monitor their blogs and reply to the people who participate!Shonica, who writes the young adult blog actually does a good job of this from what I read.
I realize that this problem could have a lot to do with time contraints- if maintaining the library's blog isn't one of the priorities then it's not going to be updated frequently enough and not adequately monitored. IMO a sparse blog that does not engage the community is an immediate turn-off and not one that I would continue to read- it's kind of like going to a party that only has a few guests and only one of them has something to say once and a while (which is to say that its boring).
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I did not notice that Madison-Jefferson did not reply to the question asked in the comments section. This library needs to wake up and respond! People won't bother with blogs like this! Pauline
Good idea to have patrons send in their comments on new materials. This would be especially useful when a library adds new electronic resources to their system (such as databases) to get feedback from more than just the librarians using them. Buying materials and electronic resources based on reviews is one thing, but actually having users post messages about the usefullness of the materials in question can be particularly helpful to a libray in determining the needs and preferences of their users.
Amy,
I couldn't agree more, I have a really hard time with none updated sites. Granted some information is static, however it is important to change some aspects, even if they are only cosmetic at a semi regular interval.
I'm trying to run with your party analogy... but being very focused on my studies I'm finding it hard to remember what parties are all about... Plus as someone who only has something interesting to say once and a while... ya I've got nothing.
Grant